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FAQs

FAQS

Frequently Asked Questions

Get clear, helpful answers about Froece products, customization, ordering, shipping, and returns

Froece’s Popsicle carts are hand-built using fiberglass and insulated with polyurethane. This combination provides durability and excellent insulation to help keep frozen treats at the proper temperature.

Absolutely! If you have a specific color, style, or design in mind, let us know. We’ll do our best to create a unique and personalized cart that fits your vision and business.

Lead times can vary depending on availability and whether the cart is a special order. Some items may have longer lead times due to demand. Contact us for the most current estimated lead time for the product you’re interested in.

Please check with your local health department before placing your order to confirm that the cart meets the requirements in your area. Regulations can vary by location, and customers are responsible for verifying local compliance.

For small or large projects, contact Froece with details about your idea, project, and requirements. Our team will review your request and get back to you as soon as possible.

Inspect your cart carefully before signing the carrier’s delivery receipt. If you notice damage or missing parts, document the issue, take photos, and note the damage on the delivery receipt. Send the documentation and photos to us within 1 business day so we can submit a shipping claim. Compensation will depend on the outcome of the claim.

Please review our Return Policy for complete information about eligible returns, requirements, and applicable conditions.

Graphics options are currently not available. We are actively working to partner with a reliable team so we can offer high-quality graphic and branding services to our customers in the future.

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