{"id":3525416,"date":"2025-08-25T10:12:36","date_gmt":"2025-08-25T17:12:36","guid":{"rendered":"https:\/\/froece.com\/?page_id=3525416"},"modified":"2025-11-11T09:17:20","modified_gmt":"2025-11-11T17:17:20","slug":"politica-de-privacidad-3","status":"publish","type":"page","link":"https:\/\/froece.com\/es\/chargeback-dispute-policy\/","title":{"rendered":"Chargeback &amp; Dispute Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3525416\" class=\"elementor elementor-3525416\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75d1141 e-flex e-con-boxed e-con e-parent\" data-id=\"75d1141\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3aa27a elementor-widget elementor-widget-heading\" data-id=\"d3aa27a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Chargeback &amp; Dispute Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e59523 elementor-widget elementor-widget-text-editor\" data-id=\"5e59523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"207\" data-end=\"244\"><strong data-start=\"211\" data-end=\"244\">Chargeback and Dispute Policy<\/strong><\/h3><p data-start=\"384\" data-end=\"709\">At Froece LLC, we strive to provide accurate product descriptions, clear photos, and responsive customer service to ensure you know exactly what you are purchasing. If you have any questions or concerns about your order, please <strong data-start=\"612\" data-end=\"635\">contact us directly<\/strong> at <strong data-start=\"639\" data-end=\"658\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"641\" data-end=\"656\">info@froece.com<\/a><\/strong> so we can resolve the issue promptly and fairly.<\/p><h3 data-start=\"711\" data-end=\"746\"><strong data-start=\"715\" data-end=\"746\">1. Chargebacks and Disputes<\/strong><\/h3><p data-start=\"747\" data-end=\"995\">We kindly ask that you give us the opportunity to resolve any issues before filing a <strong data-start=\"832\" data-end=\"865\">chargeback or payment dispute<\/strong> with your bank or credit card provider. Filing a dispute without first contacting us may result in unnecessary delays and fees.<\/p><p data-start=\"997\" data-end=\"1337\">When a chargeback is submitted through a bank or payment processor, <strong data-start=\"1065\" data-end=\"1096\">non-refundable dispute fees<\/strong> are automatically charged to our account. If a dispute is found to be invalid or in violation of our store policies, we reserve the right to <strong data-start=\"1238\" data-end=\"1260\">seek reimbursement<\/strong> of those processing fees and any related costs directly from the customer.<\/p><h3 data-start=\"1339\" data-end=\"1363\"><strong data-start=\"1343\" data-end=\"1363\">2. Future Orders<\/strong><\/h3><p data-start=\"1364\" data-end=\"1547\">Customers who initiate a chargeback without prior communication may be required to <strong data-start=\"1447\" data-end=\"1507\">resolve all outstanding balances or dispute-related fees<\/strong> before future orders can be accepted.<\/p><h3 data-start=\"1549\" data-end=\"1574\"><strong data-start=\"1553\" data-end=\"1574\">3. Legal Remedies<\/strong><\/h3><p data-start=\"1575\" data-end=\"1891\">If we determine that a dispute was resolved in error or results in <strong data-start=\"1642\" data-end=\"1663\">unjust enrichment<\/strong>, <strong data-start=\"1665\" data-end=\"1772\">Froece LLC reserves the right to pursue recovery through Small Claims Court in the State of California.<\/strong> This may include reimbursement for <strong data-start=\"1808\" data-end=\"1891\">court costs, filing fees, dispute fees, and any other damages permitted by law.<\/strong><\/p><h3 data-start=\"1893\" data-end=\"1917\"><strong data-start=\"1897\" data-end=\"1917\">4. Governing Law<\/strong><\/h3><p data-start=\"1918\" data-end=\"2064\">This policy is governed by and construed in accordance with the <strong data-start=\"1982\" data-end=\"2017\">laws of the State of California<\/strong>, without regard to conflict-of-law principles.<\/p><h3 data-start=\"2066\" data-end=\"2084\"><strong data-start=\"2070\" data-end=\"2084\">5. Contact<\/strong><\/h3><p data-start=\"2085\" data-end=\"2202\">For questions or concerns related to disputes, please contact us at:<br data-start=\"2153\" data-end=\"2156\" \/>\ud83d\udce7 <strong data-start=\"2159\" data-end=\"2178\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2161\" data-end=\"2176\">info@froece.com<\/a><\/strong><br data-start=\"2178\" data-end=\"2181\" \/>\ud83d\udcf1 <strong data-start=\"2184\" data-end=\"2202\">(323) 915-3836<\/strong><\/p><p data-start=\"773\" data-end=\"824\">Thank you for your cooperation and understanding.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Chargeback &#038; Dispute Policy Chargeback and Dispute Policy At Froece LLC, we strive to provide accurate product descriptions, clear photos, and responsive customer service to ensure you know exactly what you are purchasing. If you have any questions or concerns about your order, please contact us directly at info@froece.com so we can resolve the issue [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"iawp_total_views":48,"footnotes":""},"class_list":["post-3525416","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/pages\/3525416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/comments?post=3525416"}],"version-history":[{"count":0,"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/pages\/3525416\/revisions"}],"wp:attachment":[{"href":"https:\/\/froece.com\/es\/wp-json\/wp\/v2\/media?parent=3525416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}